Thursday, 18 August 2016

Reflections: A learning curve

I've banged on and on about how deflated and uninspired I've been over these summer months. And although I stand by my decision to call this a negative experience, I was sat at my desk today looking at the calendar, and realised that I've actually learn a hell of a lot whilst I've been working for the NHS this summer.

I've learnt a lot about myself, I've learnt a lot about leadership and managerial skills, and obviously the content of the work I've been doing.

I'm considerably younger than most of the people in my office, so naturally I've swayed towards the just 'getting on with the work and then going home' attitude, mostly because it's not always so easy to relate to a group of people who perhaps you wouldn't hang out. Don't get me wrong, everyone has been lovely and extremely accommodating, but it's been a different experience to say the least. And because of this, I've observed an awful lot; sometimes appalled at how people have behaved and sometimes really touched at how lovely people can be.

I've learnt that running from or avoiding a problem isn't going to make you popular with others.

I've learnt that it's vitally important to treat people with dignity and respect, even if they deserve a b*llocking.

I've learnt that it's important to switch off when it's home time.

I've learnt that teams work far better when they are just that, a team. Offering someone 10 minutes of your day to help them clear something up, actually goes a long way.

I've learnt that as leaders, it's important to have a whole host of qualities. Being approachable, caring, firm, fair and always one step ahead of your leader are pretty good ones.

Finally, I've learnt that I shouldn't have to adjust my standard of work or who I am, just so that others can feel better about themselves. If someone is better than me, then I've learnt that accepting and welcoming the help and wisdom they have to offer is far more productive than allowing it to intimidate us.

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